Cancellations

Subscription Cancellation Policy

At MyPureSkin, we place great importance on transparency and the quality of service we provide to our customers. Please read the cancellation policy below carefully before managing your subscription.

1. Cancellation

Customers may cancel their subscription at any time through their customer account dashboard.
The cancellation will take effect at the end of the current billing period.
No partial or full refunds will be issued for a subscription period that has already begun.

2. Re-subscription

In accordance with our subscription management policy, re-subscribing to a previously canceled plan is not permitted.
This measure is in place to ensure the integrity and consistency of our subscription program. Therefore, all cancellations are considered final.

We encourage customers to carefully consider this before choosing to cancel their subscription.

3. Products Covered

This policy applies to all products offered as part of a subscription, including:

  • MyCollagenLift

  • MyCollagenGlow

  • MyCollagenRepair

  • MyBodyContour

If you have any questions regarding your subscription, our customer service team is available at info@mypureskin.ch.